Workplace Warrior

Tuesday, September 20, 2005

Crazy three weeks

I arrived back in Johannesburg from Durbs yesterday evening. My entire weekend was spent fixing up Kwa-Zulu Natal's Nu Metro branches. Quite ironic, really, how two sales representatives are the last line of defence at a company that employs "software technicians".

But let's rather start from the beginning. Let's take a ride back in time, to last week Wednesday night.

It was a Wednesday night like every other. I'd been to gym, and was feeling quite relaxed, at ease, and at peace. I arrived home, went through my usual routine, and then proceeded to try and sleep. Unsuccessfully, I might add.

Insomnia hit, and I struggled with it for most of the night. I eventually got to sleep at around 3 am, and woke up at 9 am, a bit late for work, but I'd already made arrangements for that inevitability at the beginning of the week, given I'd been battling with my insomnia for awhile now.

Anyway, the boss phoned me as I was climbing into my car, wanting to know where I was. "We've got a virus problem, and I want you to take a look at it.", he said. So, I made my way off to the office, and arrived at work, to confront the boss.

"No, we've got a problem at Nu Metro Menlyn. There's a virus on their network, and we weren't blah blah bullshit yada yada blah yada yada." were how the excuses he made registered in my mind.

"So let me get this straight....", I said, "You had two people on site yesterday for the entire day, and they weren't able to fix the problem? One of them was Lennie?"

Lennie happens to be the company's lead software technician, and I found out today that he had the tools on-site to fix the problem. Hell, I fixed the problem with the tools I had when I got on site. So what the rollicking monkeymosh was the problem? I'll tell you. Laziness.

So off I go to Menlyn, along with my cousin. We were the last line of defence, the people called in to fix problems that nobody else can. And guess what? I found out today that we're both employed as sales representatives. Quite ironic, really, that the "sales" team knows more about fixing viruses than the Engineering department.

Anyway, we find out that the majority of the infected machines were running out of date service packs, and didn't have certain necessary hotfixes loaded on them. Not only that, but their virus packages were outdated too. Nice one, Lennie. According to him, he didn't know about the computers in the back, and only worked on the ones in front. But those were also improperly configured. And this guy gets paid between three and four times what I do.

Come 9pm, we walk out of there, the entire Menlyn Nu Metro branch sorted out. Was it difficult? No. Could Lennie have done it if he gave a fuck? Yes. So why did we have to go out there after Lennie had been there? Fuck knows.

Guess what my weekend consisted of? I'll tell you. A return ticket to Durban, along with my cousin, to fix all Nu Metro's KZN branches. And we did. How many hours of overtime did we work? 56 in total, 28 each. How much am I getting for it? R722, before tax. How much does he get for it? R470, before tax. How much is Lennie's daily basic wage? Most likely around R450.

Am I the only person that sees something wrong with this equation?

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